Small Industry Extension Training Institute
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Case Details:
Case Code : BSTR120
Case Length : 15 Pages
Period : 1960-2003
Organization : Small Industry Extension Training Institute
Pub Date : 2004
Teaching Note :Not Available
Countries : India
Industry : Training
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Venkatraman's Dilemma
It was 6:00 in the evening and N. Venkatraman (Venkatraman), the new Principal Director of Small Industry Extension Training Institute (SIETI),1 was looking out of his window at a lush green campus against the backdrop of the setting sun.
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He was giving the final touches to some papers to be presented at a meeting the
next day with the top management of the institute. Having worked in the organization for many years, Venkatraman had observed at close quarters the developments at SIETI under S. M. Prabhakaran (Prabhakaran), the former Principal Director.
He had also been associated with several developments at SIETI during the previous five years. Under Prabhakaran, SIETI underwent massive restructuring.
The institute underwent a facelift, with improvements in the infrastructural facilities and training programs.
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The training programs were made customer centric and interaction between SIETI and the external world was increased, resulting in better visibility for SIETI's activities.
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Prabhakaran also took various steps to improve the financial position of SIETI.
Though these measures made SIETI financially comfortable, some observers felt that the original objectives of the organization had been diluted.
The dilemma Venkatraman faced was whether to follow the footsteps of his
predecessor and make more operational changes in the functioning of the
institution, or to realign the organizational objectives keeping in mind
the vision and mission of the institute. |
To get a clear picture about the organizational goals and the
changes that had taken place over the years, Venkatraman decided to spend the evening understanding how the organization had evolved over the decades.
Small Industry Extension Training Institute
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